Job Purpose:

Provide professional and accountable service to our customers regarding lubrication, lubrication equipment and related products and services in a manner that adheres to our commitment to safety, honesty and integrity.

Duties:

• Functions within the guidelines of ILCO’s philosophy and Mission Statement
• Ensure that all work is done by teams in a safe, efficient and productive manner
• Accountable for having comprehensive understanding of billing process
• Accountable for having comprehensive understanding of job/duties/goals/expectations of position
• Performs work in a professional and safe manner
• Installs, inspects, and services products within the industries we serve (mining, oil)
• Delivers products to the industries we serve
• Assists when needed at local warehouse (including managing inventory)
• Works with Sales department to assure customer gets good service on products they purchase
• Processes product orders from customers.  Completes necessary delivery tickets, warranty paperwork, and returns to assure equipment is repaired and customer or supplier is billed for product, services, and repairs
• Builds customer and supplier relations
• Other duties as assigned by division manager
• May be cross-trained to work in other industries we serve
• Travel Required: Yes

Minimum Qualifications:

• High School Diploma or equivalent
• 5+ years of equipment maintenance, automatic lubrication systems, mechanical background experience
• Must have mining, dragline, automated lube system experience
• Must have good computer skills
• Good customer relations skills
• Working knowledge of hydraulics and pumping equipment and repairs
• Valid Driver’s license and clean driving record
• Ability to operate a forklift, pallet jack, ability to lift up to 50 pounds
• Must be able to pass ILCO pre-work screening (functionality and drug screening)
• Obtain necessary MSHA/OSHA certification as required. Required certifications will be paid for by company.
• Willingness and ability to obtain a Commercial Driver’s License and/or medical card if necessary

Preferred:

• Technical degree
• Strong computer skills

NOTICE: This job description does not list all the duties of this job. You may be asked by supervisors or managers to perform other instructions and duties. You will be evaluated based upon your performance of the tasks listed in this job description and other tasks and criteria as defined by your manager.