Title: | Service Technician |
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ID: | 1099 |
Location Headquarters: | Tyler, Texas |
Accepting applications through: | 03/16/2018 |
Job Purpose:
To provide service and delivery functions for customers in the mining, railroad, and Industrial industries.
Duties:
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Field Maintenance Activities
- Field duties at customer locations as ability demonstrated and company needs warrant
- Various locations or full-time assignment to single location possible
- Focus on providing solutions to customer needs through knowledge and service
- Perform equipment condition and lube system inspections
- Provide mechanical maintenance of lube systems and components
- Obtain signed delivery tickets for all labor performed and items sold
- Provide daily/weekly service reports summarizing work performed
- Identify and pursue sales opportunities with customers
- Field duties at customer locations as ability demonstrated and company needs warrant
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Support pump repairs for ILCO Tyler branch office.
- Maintain pump repair area in a clean and organized manner.
- Always assume a customer may enter the shop and maintain accordingly.
- Communicate any repair equipment needs to Branch Field Supervisor promptly
- 100% test all pumps after repair.
- Provide repair ticket for every pump. Ticket will include findings and parts used.
- Provide training and mentoring of new employees on how pumps function and how to inspect and repair.
- Notify Branch Field Supervisor and Branch Admin if spare pump inventory concerns arise.
- Maintain pump repair area in a clean and organized manner.
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Support Tyler branch warehouse activities.
- Assist Branch Admin in maintaining and organizing warehouse area.
- Assist Branch Admin with shipping/receiving when needed.
- Assist delivery drivers with product transfers and loading of trucks when needed.
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CDL driver product deliveries.
- Perform product deliveries and transfers as directed by Branch Field Supervisor or his designee.
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Build customer and supplier relations.
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Other duties as assigned by division manager.
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Travel required: Yes
Qualifications:
Minimum
- Microsoft Word, Excel, Outlook required
- Mechanical maintenance background required
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Must have High School Diploma or equivalent.
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Must be able to read, write, and have basic computer skills.
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Good customer relations skills.
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Valid Driver’s license.
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Ability to operate a forklift and palette jack.
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The ability to lift up to 50 pounds.
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Obtain necessary MSHA certification as required. Required certifications will be paid for by company.
Preferred
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Class B CDL preferred
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Lubrication and lubrication systems background preferred
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Heavy equipment maintenance
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Equipment condition monitoring (vibration, alignment, thermography)
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Working knowledge of pumping equipment and repairs.