Job Purpose:

To provide service and delivery functions for customers in the mining, railroad, and Industrial industries.

Duties:

• Field Maintenance Activities

  • Field duties at customer locations as ability demonstrated and company needs warrant
    • Various locations or full-time assignment to single location possible
  • Focus on providing solutions to customer needs through knowledge and service
  • Perform equipment condition and lube system inspections
  • Provide mechanical maintenance of lube systems and components
  • Obtain signed delivery tickets for all labor performed and items sold
  • Provide daily/weekly service reports summarizing work performed
  • Identify and pursue sales opportunities with customers

• Support pump repairs for ILCO Tyler branch office.

  • Maintain pump repair area in a clean and organized manner.
    • Always assume a customer may enter the shop and maintain accordingly.
    • Communicate any repair equipment needs to Branch Field Supervisor promptly
  • 100% test all pumps after repair.
  • Provide repair ticket for every pump. Ticket will include findings and parts used.
  • Provide training and mentoring of new employees on how pumps function and how to inspect and repair.
  • Notify Branch Field Supervisor and Branch Admin if spare pump inventory concerns arise.

• Support Tyler branch warehouse activities.

  • Assist Branch Admin in maintaining and organizing warehouse area.
  • Assist Branch Admin with shipping/receiving when needed.
  • Assist delivery drivers with product transfers and loading of trucks when needed.

• CDL driver product deliveries.

  • Perform product deliveries and transfers as directed by Branch Field Supervisor or his designee.

• Build customer and supplier relations.

• Other duties as assigned by division manager.

• Travel required: Yes

   

Qualifications:

Minimum

• Microsoft Word, Excel, Outlook required
• Mechanical maintenance background required

• Must have High School Diploma or equivalent.

• Must be able to read, write, and have basic computer skills.

• Good customer relations skills.

• Valid Driver’s license.

• Ability to operate a forklift and palette jack.

• The ability to lift up to 50 pounds.

• Obtain necessary MSHA certification as required. Required certifications will be paid for by company.

  Preferred

• Class B CDL preferred

• Lubrication and lubrication systems background preferred

• Heavy equipment maintenance

• Equipment condition monitoring (vibration, alignment, thermography)

• Working knowledge of pumping equipment and repairs.