Title: | Service Technician - TX |
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ID: | 1038 |
Location Headquarters: | Tyler, TX |
Accepting applications through: | 11/30/2014 |
Job Purpose:
Assist Industrial Lubricant's Tyler office in the service support regarding lubrication system installation and service in the Dallas-Ft. Worth market along with other markets serviced in the Texas area.
Duties:
· Functions within the guidelines of ILCO’s philosophy and Mission Statement
· Performs work in a professional and safe manner
· Services pumps for railroad and mining equipment
· Installs, inspects, and services automatic lubrication system on mobile and plant equipment
· Performs lubrication service program at area mines (including product delivery)
· Assists with mine shutdowns when needed
· Assists when needed at local warehouse (including managing inventory)
· Works with Sales department to assure customer gets good service on products they purchase
· Processes product orders from mining customers. Completes necessary delivery tickets, warranty paperwork, and returns to assure equipment is repaired and customer or supplier is billed for product, services, and repairs
· Processes warranty paperwork and returns so that equipment is repaired and ILCO is reimbursed for warranty problems
· Builds customer and supplier relations
· Other duties as assigned by division manager
· Travel Required: Yes
Minimum Qualifications:
· High School Diploma or equivalent
· Must be able to read, write, and have basic computer skills
· Good customer relations skills
· Working knowledge of pumping equipment and repairs
· Valid TX Driver’s license and clean driving record
· Ability to operate a forklift, pallet jack, ability to lift up to 50 pounds
· Must be able to pass ILCO pre-work screening (functionality and drug screening)
· Obtain necessary MSHA/OSHA certification as required. Required certifications will be paid for by company
· Willingness and ability to obtain a Commercial Driver’s License and/or medical card if necessary
Preferred:
· Field service experience
· Experience repairing lube pumps
· Technical degree