Job Purpose: Enhances Managers’ effectiveness by providing information management support; performing administrative duties, and representing the Manager while meeting with others.

Duties:

·        Functions within the guidelines of ILCO’s philosophy and Mission Statement

·        Screens calls, manages calendars, manages daily e-mail correspondence

·        Schedules and coordinates meetings, events and travel arrangements

·        Creates support documentation - Word processing, spreadsheets and assists with power-point presentations

·        Prepares reports and sensitive data, filing, and faxing

·        Processes expense reports, coordinates the submission of proposals, tracks project progress, maintains division database records

·       Establishes and maintains excellent vendor and customer relations

·        Travel required:  No

Qualifications:

Minimum

·        High School Diploma

·        Excellent verbal communication skills for inter-office and customer interactions

·        Advanced computer skills, including expertise in Word, Excel, PowerPoint, internet research

·        Ability to handle sensitive matters and materials

·        Ability to make and adhere to time schedules

·        Strong organizational skills

Preferred

·        2-4 years’ administrative assistance experience

·        2-4 years’ Microsoft Office experience

NOTICE: This job description does not list all the duties of this job. You may be asked by supervisors or managers to perform other instructions and duties. You will be evaluated based upon your performance of the tasks listed in this job description and other tasks and criteria as defined by your manager.

Possible future responsibilities:

Supervision and Training of Customer Service Representatives (inside sales) and other support staff as needed.

Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.