Job Purpose:

To provide service and delivery functions for customers in the mining and Industrial industries.

Duties:

·        Functions within the guidelines of ILCO’s philosophy and Mission Statement

·        Performs work in a professional and safe manner

·        Services pumps for railroad and mining equipment

·        Installs, inspects, and services automatic lubrication system on mobile and plant equipment

·        Performs lubrication service program at area mines (including product delivery)

·        Assists with mine shutdowns when needed

·        Assists when needed at local warehouse (including managing inventory)

·        Works with Sales department to assure customer gets good service on products they purchase

·        Processes product orders from mining customers. Completes necessary delivery tickets, warranty paperwork, and returns to assure equipment is repaired and customer or supplier is billed for product, services, and repairs

·        Processes warranty paperwork and returns so that equipment is repaired and ILCO is reimbursed for warranty problems

·        Builds customer and supplier relations

·        Other duties as assigned by division manager

·        Travel Required: Yes

Minimum Qualifications:

·        High School Diploma or equivalent

·        Must be able to read, write, and have basic computer skills

·        Good customer relations skills

·        Working knowledge of pumping equipment and repairs

·        Valid MN Driver’s license and clean driving record

·        Ability to operate a forklift, pallet jack, ability to lift up to 50 pounds

·        Must be able to pass ILCO pre-work screening (functionality and drug screening)

·        Obtain necessary MSHA/OSHA certification as required. Required certifications will be paid for by company

·        Willingness and ability to obtain a Commercial Driver’s License and/or medical card if necessary

Preferred:

·        Field service experience

·        Experience repairing lube pumps

·        Technical degree