Title: | Lead Service Technician - Silver Bay |
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ID: | 1037 |
Location Headquarters: | Grand Rapids, MN |
Accepting applications through: | 12/31/2014 |
Job Purpose:
Responsible for scheduling, prioritizing, overseeing and performing all work regarding the lubrication needs for North Shore Mine – Silver Bay.
Duties:
· Functions within the guidelines of ILCO’s philosophy and Mission Statement
· Works safely at all times, adhering to all applicable safety policies and complying with all company policies, procedures and standards
· Ultimate oversight of the project
· Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy and economy
· Manages manpower and tracks hours accordingly
· Manages and organizes materials, ensuring proper procurement and tracking for job site
· Opens and closes work orders in a timely and accurate manner
· Assists with mine shutdowns when needed
· Trains all levels of technicians and installers
· Plans and controls lube and preventative maintenance jobs
· Maintains good customer relations and support
· Processes warranty paperwork and returns so that equipment is repaired and ILCO is reimbursed for warranty problems
· Writes accurate and concise equipment condition reports
· Prepares service reports and processes oil cards with proper quantities and types of oil used.
Minimum Qualifications:
· High School Diploma or equivalent
· Ability to manage projects and crews of any size
· Must be self-motivated, well-organized and able to work under minimal supervision
· Basic computer skills
· Good customer relations skills and ability to work with a variety of people
· Ability to adjust to changing workloads by working additional hours required in order to meet both internal and external customer needs
· Working knowledge of pumping equipment and repairs
· Valid MN Driver’s license and clean driving record
· Ability to operate a forklift, pallet jack, ability to lift up to 50 pounds
· Must be able to pass ILCO pre-work screening (functionality and drug screening)
· Obtain necessary MSHA/OSHA certification as required. Required certifications will be paid for by company
· Willingness and ability to obtain a Commercial Driver’s License and/or medical card if necessary
Preferred:
· Field service experience
· MLT, MLA or CLS certification
· Experience repairing lube pumps
· Technical degree