Lead Service Technician - Silver Bay
Summary
Title:Lead Service Technician - Silver Bay
ID:1037
Location Headquarters:Grand Rapids, MN
Accepting applications through:12/31/2014
Description

Job Purpose:

Responsible for scheduling, prioritizing, overseeing and performing all work regarding the lubrication needs for North Shore Mine – Silver Bay.

 

Duties:

·        Functions within the guidelines of ILCO’s philosophy and Mission Statement

·        Works safely at all times, adhering to all applicable safety policies and complying with all company policies, procedures and standards

·        Ultimate oversight of the project

·        Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy and economy

·        Manages manpower and tracks hours accordingly

·        Manages and organizes materials, ensuring proper procurement and tracking for job site

·        Opens and closes work orders in a timely and accurate manner

·        Assists with mine shutdowns when needed

·        Trains all levels of technicians and installers

·        Plans and controls lube and preventative maintenance jobs

·        Maintains good customer relations and support

·        Processes warranty paperwork and returns so that equipment is repaired and ILCO is reimbursed for warranty problems

·        Writes accurate and concise equipment condition reports

·        Prepares service reports and processes oil cards with proper quantities and types of oil used.

 

Minimum Qualifications:

·        High School Diploma or equivalent

·        Ability to manage projects and crews of any size

·        Must be self-motivated, well-organized and able to work under minimal supervision

·        Basic computer skills

·        Good customer relations skills and ability to work with a variety of people

·        Ability to adjust to changing workloads by working additional hours required in order to meet both internal and external customer needs

·        Working knowledge of pumping equipment and repairs

·        Valid MN Driver’s license and clean driving record

·        Ability to operate a forklift, pallet jack, ability to lift up to 50 pounds

·        Must be able to pass ILCO pre-work screening (functionality and drug screening)

·        Obtain necessary MSHA/OSHA certification as required. Required certifications will be paid for by company

·        Willingness and ability to obtain a Commercial Driver’s License and/or medical card if necessary

 

Preferred:

·        Field service experience

·        MLT, MLA or CLS certification

·        Experience repairing lube pumps

·        Technical degree

This opening is closed and is no longer accepting applications
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