Job Purpose:

To provide professional and accountable service to our Railroad customers regarding lubrication, lubrication equipment and related products and services in a manner that adheres to our commitment to safety, honesty and integrity.   

Job Duties:

• Functions in accordance with the company philosophy and Mission Statement outlined in Employee Handbook.
• Maintains, fills, inspects, and repairs on-track lubricators.
• Enters relevant service information into computer system on a timely basis.
• Builds relationships with customers through friendly attitude. Provides customer service assistance to railroad personnel as needed.
• Assists in the planning of warehouse and truck inventory.
• Accountable for time management, tracking, and submission of proper paperwork for work performed and associated billing paperwork.
• Maintains interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle.  Operates and maintains service vehicles, tools, and other company equipment to ensure a safe work environment.
• Team-oriented attitude in assisting other employees as necessary to provide an efficient work environment.
• Performs miscellaneous tasks as assigned by Team Lead or Division Manager
• Complies with all ILCO and railroad safety rules and use of required PPE.
• Travel and overnight stay required for this position.

Qualification

    Minimum

• High School Diploma or equivalent
• 0-2 years of experience working in a service, repair, or maintenance position
• Must be physically able to lift up to 70 lbs.
• Must possess a valid driver's license
• Excellent verbal communication skills for customer interactions
• Proficient computer skills
• Ability to make and adhere to time schedules
• Strong mechanical and organizational skills
• Must successfully completed Pre-Employment Evaluation (functionality test, drug screening, background check, etc.)

    Preferred    ​

• Holder of a Commercial Driver’s License
• Technical or college degree
• Previous railroad experience
• Strong Computer Skills
• Current holder of RR certifications (NARC, ERail, Rules, etc.)